I recently purchased a Mini from Windsor Mini, and Yasmine was the salesperson who assisted me throughout the process. She was incredibly nice, genuine, and helpful—qualities I’ve rarely encountered in car sales. I’m truly glad I bought my Mini from someone I can trust, and I would highly recommend her to anyone looking to purchase a Mini or BMW.
The reason I rated four stars is due to the overall process of receiving the car. On the day of pickup, the car wasn’t fully prepared—there were a few stains and hairs visible (especially noticeable on the white interior) and the gas tank wasn’t full. There was also a bit of confusion during the final steps, but thanks to Yasmine’s professionalism and support, everything was resolved smoothly.
I had an amazing experience with the sales department at MINI Windsor! From the moment I walked in, the team was friendly, professional, and incredibly knowledgeable. They took the time to listen to my needs and helped me find the perfect Electric MINI.
The entire sales process was smooth, and there was no pressure at any point.
My salesperson Daniel, was fantastic—patient, thorough, and went above and beyond to ensure I felt confident in my purchase. Bill the sales manager was also fantastic to work with! I couldn't be happier with my new MINI and highly recommend this dealership to anyone looking for a top-notch car buying experience!
Just went in for an oil change for my Mini. Was able to use the customer waiting area that has free coffee and wifi. Handy customer app to track progress of job. Technican also posted a video clip of the multi-point inspection - cool! Tom and the Service team provided great service
5 stars service
Thank you John
My service was completed as discussed and thanks to service manager, Tom Masse, he was able to have a scratch buffed out. Thanks!
Bought our Mini Cooper S from here years ago. Received great service and would definitely go back based on that experience alone.
Helpful with what you need to pay for
I unfortunately didn't buy a mini cooper. But the sales staff were extremely helpful. When I'm in the position to purchase again, I will be going back.
The best Sales Woman I have dealt in whole life. Myself and my wife are very thrilled to have had Bozena helping us purchase the new Mini Cooper. I recommend Bozena to all my friends and whoever wants to purchase a vehicle. She is amazing to work with. When I get a BMW I’m going to her. My wife said Bozena is a lovely sales woman.
My wife and I went and bought a Mini from Yasmine and dealt with Bill and they were both great. Friendly happy and easy to deal with.
If I could give this dealership zero stars I would! Had my car in for service and was absolutely GOUGED! Started out with 3 error codes and agreed to fix them. 1) Thermostat 2) 4 new engine coils 3) new spark plugs. After a 10% discount it came to $2300! AFTER that work was completed they called to tell me I now need a new Radiator. New total $3495! $1100 for a radiator and labor? Then when I asked how much they would give me to buy my 2012 Mini Cooper Countryman with 102,000 KMS with New tires, New Brakes and all the work I just had done they offered me $2,500- $3,000. I paid more in repairs than my car is worth??? This place definitely lived up to all the horrible things I've heard from other Mini Owners I've spoken with. I will never deal with your dealership again! The only positive thing going for this place is Adrianne, the amazing Service representative who was super professional and very knowledgeable.
I had a great experience. Bozena was very helpful and great to deal with.
I was charged an additional $18.55 on my Visa. I inquired about it and still have not received any information as to what this was for.
The service was fabulous! I recommend the service to anyone owning a mini cooper.
Friendly staff
Tried to book a time to come look at a specific car via the website. No one returned my email, tried calling four separate times - no one in sales picked up, and no one returned my message.
Booked my service online for a total of $178.95. Final bill when finished was $428.03. No additional service than what was booked online. If you are booking online, I recommend you review the pricing with the service rep when you actually bring your car in. Online pricing is not accurate!!
Great costumer service, very friendly and nice. Helped answer all my questions in regards to mini cooper and more. Would definitely recommend.
We were working with several lots looking at several vehicles. We chose Mini of Windsor (BMW) for our purchase as their staff was friendly, knowledgeable and willing to work with us on our timetable and availability. Perry P. and Bill M. were great. We recommend anyone looking for a higher-end vehicle to visit these guys first.
Very helpful staff, friendly, knowledgeable
Mileage is 40,000km, called reception to confirm if my oil change was due. And was told yes, so I sent the car this morning. I picked up my car this afternoon, and noticed they did not do the oil change. This is the second time they did this to me. I called and was told my next oil change is due 60,000KM. However, my last oil change mileage is 29,000km. 31,000KM during two oil changes? So I asked them to double check, then they said I have to do the oil change every 15,000 km or one year. So why the reception said my oil change is due? Is it funny I sent my car there for nothing? is it funny they told me my next oil change is 60,000? are they professional? And this is not happened for just one time. feel so bad!
Mileage is 40,000km, called reception to confirm if my oil change was due. And was told yes, so I sent the car this morning. I picked up my car this afternoon, and noticed they did not do the oil change. This is the second time they did this to me. I called and was told my next oil change is due 60,000KM. However, my last oil change mileage is 29,000km. 31,000KM during two oil changes? So I asked them to double check, then they said I have to do the oil change every 15,000 km or one year. So why the reception said my oil change is due? Is it funny I sent my car there for nothing? is it funny they told me my next oil change is 60,000? are they professional? And this is not happened for just one time. feel so bad!
Very friendly and helpful, great looking cars to choose from, and easy/convenient to book service appointments. I don't know why everyone doesn't drive a MINI 🤷🏼♀️
I love these mini coopers so adorable.
Paid top dollar for a budget car, trade in value was just over half after just 15 months
Very disappointed in BMW Mini Cooper resale value
Salesmen was good, this is no reflection on them
Paid top dollar for a budget car, trade in value was just over half after just 15 months
Very disappointed in BMW Mini Cooper resale value
Salesmen was good, this is no reflection on them
Paid top dollar for a budget car, trade in value was just over half after just 15 months
Very disappointed in BMW Mini Cooper resale value
Salesmen was good, this is no reflection on them