Bought our new Kona at Albi Hyundai Laval. James our sales rep was extremely helpful & knowledgeable about the product. I already own a Hyundai so I'm familiar with the quality. I bring my car to be serviced at Albi as well. Overall very positive experience. Highly recommend James! Thanks James!
Lack of transparency on vehicle pricing.
Editing my review following dealer’s non-sensical response.
Your employees refused to share an invoice showing fees, as your quoted price was significantly higher than Hyundai’s website which is inclusive of dealer fees and other charges.
Your practices indicate a lack of respect for the client and a failure to negotiate in good faith.
Super service. Excellent people and had a great experience. Thanks to the wonderful service to Julien Ouelette and Abigael Racicot. Thanks guys.
I had a great experience at Albi Hyubdai with Abigaël and Julien. They were helpful and knowledgable and made the experience of getting a new car 10/10!!
We received excellent guidance and service from Mr. Nolann ROY and were able to make a good purchase. I hope the delivery of our car goes well. He can make great progress in this job because he has a lot of patience.
Attentive staff who suffered through our negotiations with success. I felt that they really wanted to sell me a vehicle that I would be happy with. Congratulations to Cédric LeBlanc for making a happy customer. 😊
I've had my rented car for 4 months now and I’m extremely satisfied with the features and value for the price. The staff at the dealership were very professional throughout the entire process. My sales representative David Séguin was incredibly knowledgeable and helped me choose a model that matched my top priorities and budget perfectly. Thank you also to Sabina for the delivery day. She was patient, helpful and made sure I was fully comfortable with all the features before driving off. Overall, an excellent experience!
I had a good experience with Albi Hyundai. I was greeted by Cedric who walked us through their inventory. Overall, we walked out with what we wanted and now owners of a new car
Thank you to Jean-Daniel and Julien for helping me purchase my first car. I had an amazing experience with ALBI Hyundai Laval Vimont throughout the entire process.
Had excellent service at Albi Hyundai Laval Vimont today from Willian Ethier. He was very knowledgeable and helped us in our search for our new car. My wife and I were very pleased with his help.
Today I bought a car with William and everything went very well, he was very professional, very informative and made the whole process smooth and effortless, I highly recommend his services if you’re looking to purchase a new car !
I've recently made a purchase with Albi Hyundai Laval Vimont with William. I had a very great experience with him. Very professional in assisting me with my questions.
Thank you for your help.
Thank you so much to Hyundai ALBI Vimont!!! So glad I came here to fincance my very first car. It was truly special. Very grateful for Cedrick B for helping me and being so patient in explaining different parts of the process to me. His professionalism and sincerity was very appreciated. Love my new car so much.
Today I must say I had an amazing service from Nadine Denis. She was efficient polite and understanding. Great person. Hope I always get her on the phone when I have to schedule maintenance.
Thank again Nadine.
We have recently purchased a SUV. We are happy to say that we were well serviced by Felix D’Avignon. His knowledge and customer service is impeccable! We had a great experience!
Very good service. We dealt with Victor for the exchange of our car and he was extremely friendly and took the time to explain all the details and answered all our questions. We didn’t feel pressured by him and he gave us great advice.
Great service with Julien , he’s very honest , friendly & responsive.
Got everything done within a week & he did everything he could to find me the exact car & colour I wanted. He does many follow ups and updates to make sure I am satisfied with everything.
I strongly recommend asking for him when purchasing a car !
Our visit to Albi Hyundai in Laval Vimont turned out to be a surprisingly enjoyable experience. What started as a routine service appointment quickly became something much more personal and memorable, thanks to the exceptional customer service we received.
Customer Service:
Before our scheduled service, we got a thoughtful call from Albi Hyundai, offering us a buyback deal on our current car. Our sales representative, James-Anthony Robidoux, was friendly, knowledgeable, and not at all pushy. He carefully explained the buyback offer and our options, making sure we felt comfortable every step of the way. During the wait for our car, he even treated us to coffee, which was a nice touch that made the time fly by.
Vehicle Selection:
We test drove the Hyundai Tucson, Santa Fe, and Ioniq 5—each offering its own unique features. Albi Hyundai’s selection was impressive, and the cars were spotless and well-maintained. James-Anthony made sure we had all the info we needed, patiently answering our questions and giving us plenty of time to experience each model without feeling rushed.
Financing:
Although we didn’t make a purchase, we felt informed and confident about the financing options available. James-Anthony explained the trade-in process and the financing terms clearly, which made us feel comfortable about possibly moving forward in the future.
Service and Maintenance:
The maintenance appointment itself went smoothly, and while there was a slight delay in getting our car back, the communication from the service team was excellent. The waiting area was comfortable, with free Wi-Fi, coffee, and snacks, which made the experience much more enjoyable.
Overall Experience:
What was meant to be a simple service visit turned into a genuinely pleasant experience. From the thoughtful trade-in offer to the personalized service, we felt valued and well taken care of. We didn’t make a purchase this time, but we left with a clear idea of what we’re looking for in our next vehicle.
Final Verdict:
Albi Hyundai in Laval Vimont exceeded our expectations. We left feeling well-informed and will definitely consider them for future vehicle purchases or services. Highly recommended for anyone looking for a hassle-free, personalized experience!
I want to thank James for being the best! I had such an amazing experience with him. He was personable, informative and most of all super honest. He made car shopping such a pleasurable experience, which is so rare. Treated me like I was family and I’d recommend him to anyone looking to shop for a Hyundai. 10/10
Thank you to James for his great service with purchasing the the new Hyundai Tucson n line
Very knowledgeable and helpful.
Also Thank you to Felix and Abigail with the delivery and financial services for the car
Overall, a good experience since day 1.
Was looking for the Tucson N Line 2025 in Titan Grey Mat and James managed to find it and have it ready in a few days. Big thanks to him who was welcoming and helpful throughout the whole process 👌 Let's not forget Abigail who provided a good service too on the delivery day.
Thanks Team! and hope the quality of service remains same for the after sales too 😁
Good service, and the car seller Jeremy very professional and helpfull; all good people and good vibe , allready bouthg for cars there, 2 venue ,one kona electric and one ioniq 5 . Lately I got another ioniq 5, and got some issues with the SAAQ and Marie Maude and Katherine; financement, help me out , thanks for that.